Refund policy
Return & Refund Policy
At Lunelle, we want you to love every purchase.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos of the issue.
Eligible resolutions may include:
- Replacement item
- Store credit
- Refund
Please note:
- Items must be unused and in original condition
- Certain baby and hygiene-related items may not be eligible for return
- Customers are responsible for return shipping costs unless the item arrived damaged or incorrect
For assistance, contact us anytime at:
📧 shoplunelleco@gmail.com