Refund policy

Return & Refund Policy

At Lunelle, we want you to love every purchase.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with clear photos of the issue.

Eligible resolutions may include:

  • Replacement item
  • Store credit
  • Refund

Please note:

  • Items must be unused and in original condition
  • Certain baby and hygiene-related items may not be eligible for return
  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect

For assistance, contact us anytime at:
📧 shoplunelleco@gmail.com